Can I cancel the order if I do not want it anymore?
Yes, you can cancel the order within 30 minutes since placed, not for over 30 minutes.
How long does it take for me to get a refund?
It typically takes about 5-10 business days for your return to arrive at our fulfillment center and be processed for a refund. Once we receive your qualifying return, we will approve your refund immediately. Depending on your financial institution, please allow an additional 1–2 business days for the credit to post to your bank or credit card account.
Do you do back orders?
No, we do not do back orders. If an item is out of stock, our customer team will notify you as soon as possible and ask if you would like a replacement item. Out-of-stock orders will be canceled unless a replacement item is requested.
What forms of payment do you accept?
We use Square, Stripe, and Paypal for payment, and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.
What is PayPal?
PayPal is an online payment system that makes paying for things online and sending and receiving money safe and secure. When you link your bank account, credit card, or debit card to your PayPal account, you can use PayPal to make purchases online with participating stores.
When will my credit card be charged?
Your credit card will be charged for the cost of each item as it ships. Therefore, you may see multiple credit card charges if you have an order containing multiple items shipped at different times.
Certainly! Here are a few FAQs tailored for the CushyFurnStore’s range of products:
What assembly is required for the sofas and loveseats?
Most of our sofas and loveseats require minimal assembly, such as attaching legs or securing sections together. A detailed instruction manual and necessary tools are included in the packaging to guide you through a simple setup process.
Are the cushion covers on your furniture removable and washable?
The cushion covers on many of our upholstered pieces are indeed removable thanks to zippers or Velcro fastenings. They can be machine-washed or cleaned according to label instructions, making it easy to keep your furniture fresh.
What is the weight capacity for your seating furniture like dining chairs and loveseats?
Our dining chairs typically support up to 260 lbs per seat, while our loveseats are built sturdily enough to comfortably hold between 500-600 pounds distributed across their length.
How do I care for my wooden coffee table to maintain its appearance?
To care for your Mid-Century Acacia Wood Crossed-Leg Coffee Table, use a soft cloth moistened with mild soapy water for cleaning spills immediately; avoid harsh chemicals that can damage wood finish; dust regularly with a lint-free cloth; use coasters under beverages; keep out of direct sunlight.
